Further to communication from our supplier, some Clinisut sutures with certain batch numbers have been recalled.
Not all of the attached batches will be compromised, however, due to the nature of the product involved, we believe it imperative to issue this recall as a precautionary measure. Medray would like to apologise for any inconvenience caused in regards to this recall.
The Codes, Descriptions & Batch numbers of the Clinisut Sutures that have been recalled below. Please note, you will find the batch number on the product below. If you have ordered this item, please carry out the following:
- Check batch numbers and fill in the attached Recall form and send an image with all affected boxes/batch numbers in the one photo. Please send this back to either firstname.lastname@example.org or email@example.com. We will process it accordingly.
Based on your form back to us, Medray will offer either a full refund for the products or a direct replacement from a different, unaffected batch. This will include boxes that are partly used. Please note – when we receive the correspondence, we will take this as an acknowledgement that the affected sutures have been safely disposed of.